It may seem strange, but check the time and date settings on your device. Choose the ‘Storage’ option, then ‘Clear Cache.’.Tap ‘Apps’ then scroll to find ‘Spotify.’.Tap the ‘Settings’ icon on your device.Clearing an app’s cache gets rid of all the app data, including any custom settings. If you’ve updated the Spotify app and Spotify is not working, then clearing the cache is the next step. You would be surprised how often updating the Spotify app can fix streaming problems. If there is an update available, install it and then see if you can play music. Spotify needs to be on the latest version to function correctly.Ĭheck the Google Play Store or App Store to see if there is an update for Spotify. Sometimes people go long periods of time without updating the apps on their smartphones.
Play a song or podcast to see if Spotify is working.Confirm the restart and then open Spotify.Hold down the power button on your device.
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